Minikhanova Svetlana

Position: Teacher  света фото 001
Education: Admitted to  magistracy The Kazakh Academy of Sport and Tourism: 6М090200-«Tourism», 2015 г.
Higher education The South Kazakhstan State University named M.Auezov: engineer-technologist of  “Technology of public catering products” speciality, 2005 year.  №0060209
Activities in professionally significant organizations: Director of the “Grand Ways International” company – activities in the field of regulatory documentation for travel abroad (tourism, business travel)
Awards:
 Nomad 2014 Award-1 Insurance company Nomad Insurance: Honorary Diploma “For persistence in achieving the goals set and a high level of professionalism”, 2014 year.
 Anex Tour 2015 Award-1 International tour operator Anex Tour: Award “For the professionalism in the realization of tourist products”, 2015
 HOREX Award ITECA 2015-1 ITECA Group with “Grand Ways International” company reward  for volunteer assistance in organizing the HOREX-2015 exhibition, The 11th Central Asian International Exhibition “Everything for Hotels, Restaurants, Supermarkets” and for the marketing research that conducted for Iteca Group, 2015 year.
 0001 Diploma for the 2nd place in the student scientific conference KazAST, 2017.
 Award 1 place Russia March 2017 -1 Diploma for the 1st place in the 2nd International creative contest “Show Your Russia” as Zhetysu team, 2017.
 Award Best Souvenir Russia March 2017 -1 Diploma in the nomination “Best souvenir” in the 2nd International creative contest “Show Your Russia” as Zhetysu team, 2017.
 Award Best Looker Russia March 2017 -1 Diploma in the nomination “Audience Award” in the 2nd International Creative Contest “Show Your Russia” as Zhetysu team, 2017.
 Award Best impression Russia March 2017-1 Diploma in the nomination “For the team original performance” in the 2nd International creative contest “Show your Russia” as team “Zhetysu”, 2017.
Advanced training, certificates:
2016-2017 study year
– Tour operator 4moresolutions, trainings and seminars courses ” Tourism Seminars “, Amsterdam, The Netherlands, 6-12 May 2017.
– Seminar: sales details of  tours to Egypt, Italy, Spain, Czech Republic; Recommendation for the promotion of rest and treatment in Korea, Germany, etc .; Changes, Legislation of the Republic of Kazakhstan in tourism; The organization of office and the personnel of   travel agency; Development and positioning of the tourist brand, Almaty, Kazakhstan, April 18, 2017.
– Participation in the 2nd International Youth Creative Contest “Show Your Russia” Russian State University of Physical sport Youth and Tourism, Moscow, Russia, March 14, 2017.
-Student scientific conference “The trend of tourism and hospitality in Russia”, Russian State University of Physical sport Youth and Tourism Moscow, Russia, March 13-14, 2017.
– Scientific internship at the Russian State University of Physical Culture, Sports, Youth and Tourism (Russian State University of Physical sport  Youth and Tourism) on the basis of the Department of Tourism and Hospitality, Moscow, Russia 9-16 March 2017
– Scientific and Practical Conference “Modern Trends and Topical Issues in the Development of Tourism and Hotel Business in Russia”, Moscow, Russia, March 9-10, 2017.
– English language courses “Intensive English language Program”, Fount Int’l Language Center, Almaty, Kazakhstan, January-February-March-April 2017.
– Authorization as a teacher of the course “Amadeus Basic Course” from the company “Amadeus”, Almaty, RK, 6-11 February 2017.
– Intercultural training center Europa-Orient, trainings and seminars “Destinations of future  tourism “, Tel-Aviv, Israel, 6-13 January 2017.
-Courses of English language “Intermediate Level” Fount Int’l Language Center, Almaty, RK, December 2016.
– The basic course for authorization in the Amadeus program as a teacher. “Amadeus basic course”, Almaty, RK, 19-23 December, 2016.
-Association of Tourist Agencies of Kazakhstan, master class on “Doubling of sales in tourist business”, Almaty, Kazakhstan, December 3, 2016.
– Course of lectures of Professor Choduraev TM “Natural aspects of sustainable development in Central Asia” KSU named after Arabaev I., Bishkek, Kyrgyzstan, 28 November to 10 December 2016.
– Master class “Coffee in a variety of institutions. Important trifles”, forum Horex 2016, Almaty, Kazakhstan, November 2-3, 2016.
– Master class  “Promotion in INSTAGRAM”, forum Horex 2016, Almaty, Kazakhstan, November 2-3, 2016.
– Master class on the topic “1000 Little things, Nuances of restaurant business”, forum Horex 2016, Almaty, Kazakhstan, November 2-3, 2016.
– Master-class on the topic “How to help the waiter to attract guests”, forum Horex 2016, Almaty, Kazakhstan, November 2-3, 2016.
– Master class on “We can do without a photographer or shooting for social networks on the phone”, forum Horex 2016, Almaty, Kazakhstan, November 2-3, 2016.
– Master class “Hospitality methodology. Why do not the standards of service work? ” forum Horex 2016, Almaty, Kazakhstan, November 2-3, 2016.
– Master class “Restaurant staff and social networks”, forum Horex 2016, Almaty, Kazakhstan, 2-3 November 2016.
– Intercultural training center Europa-Orient, trainings and seminars “Hospitality at the international level”, Tel-Aviv, Israel, Larnaca, Greece, October 20-28, 2016.
-UNWTO “Advanced training courses for guides-guides WFTGA”, Almaty, Kazakhstan, September 27 to October 3, 2016.
– Intercultural training center Europa-Orient, trainings and seminars “Personnel management and logistics in the hotel business”, Tel-Aviv, Israel, August 19-25, 2016.
– Intercultural training center Europa-Orient, trainings and seminars “Dual education. Advantages. Objectives.. Opportunities », Tel-Aviv, Israel, 1-9 July 2016.
– Intercultural training center Europa-Orient, trainings and seminars “Medical tourism and treatment in Israel and Germany of citizens from the countries of the former CIS”, Haifa, Israel, 1-8 July 2016.
2015-2016 study year
– Intercultural training center Europa-Orient, “Improvement of professional skills and employment in the countries of the European Union of citizens from the countries of the former CIS”, Munich, Germany 1-11 June 2016.
– Training seminars and trainings from the Ministry of Culture and Tourism of Turkey ” Tourism Seminars “, Belek, Turkey, 22-28 May 2016.
– Intercultural training center Europa-Orient, trainings and seminars on “Short-term and long-term volunteering”, Tbilisi, Georgia 6-15 May 2016
– Kompas Tour Operator, Seminar “Training at the sales school Kompas” Season 2016 “in the directions of Malaysia, Singapore, Russia, Georgia, North Cyprus, Spain, United Arab Emirates”, Almaty, Kazakhstan, April 22, 2016.
– KAZUNION Academy, seminars “Summer season 2016”, Almaty, RK, 21 April 2016.
– Intercultural training center Europa-Orient, Seminars on “Employment of high-class specialists”, Haifa, Israel, 18-26 March 2016
-ilovenglish.ru “Testing the definition of the level of knowledge of English”, Almaty, Kazakhstan, March 14, 2016.
– The Kitchen, seminars:

– “Recommendations for preparation, storage and transportation for offsite catering”;

– “Outsourcing and outstaffing”;

– “Advantages and disadvantages of purchasing food for restaurant business”, Almaty, Kazakhstan, February 24, 2016.

– Amadeus, Basic course  for the use of the global distribution system Amadeus, Almaty, Kazakhstan 8-12 February 2016.
– ECI, Seminars and trainings “Marketing and sales channels”, Haifa, Israel, 14-22 January 2016.
– Intercultural training center Europa-Orient, advanced training courses and educational tours and cooperation of the Czech Republic, Germany and the Republic of Kazakhstan, Prague, Czech Republic, 11-18 December 2015.
– KAZUNION Tour Operator, Seminar “Abu Dhabi Tourist Opportunities: Hotel Base and Excursion Sites”, Almaty, Kazakhstan, December 11, 2015.
– Espresso bar SOVA, “Classic preparation of espresso and cappuccino. Alternative method of brewing coffee in Pour rover (Hario) “, Almaty, Kazakhstan, December 4, 2015.
– Complex Bar and MONIN, Course of master classes:

-Tendencies in the production of restaurant dishes, its types and purposes;

-Bar inventory: overview and purpose;

-Kitchen and confectionery inventory-novelties 2014-2015;

-Production of MONIN company: types and purposes, Almaty, Kazakhstan, November 25 to December 4, 2015.

-IMIEN MGPU, Course of Lectures and Master Classes “Achievement of meta-subject educational results”, Moscow, Russia 2-14 November 2015
– Work Shop Tour 2015 “The fineness of sales of tours to Greece, Turkey, the UAE, the organization of medical tours to South Korea, the promotion of InterNet advertising, the change of legislation of the Republic of Kazakhstan in the  tourism industry”, Kazakhstan Tourist Association, November 2015.
– Tour operator in Europe 4moresoluton, refresher courses “Formation of tourist programs for visiting citizens of the Republic of Kazakhstan in the State of Israel and the Italian Republic with tourist and medical purposes”, Tel-Aviv, Israel September 13-24, 2015
– Work Shop Tour 2015 “The subtleties of sales of tour packages to Greece, Turkey, Bulgaria, Jordan, Italy, Great Britain, UAE, organization of sea cruises, changes in the legislation of the Republic of Kazakhstan with tourism,” Kazakhstan Tourism Association, April 2015.
2014 г.
– Passing courses of young divers AQUA AGE with immersion up to 7 m, 2014.
– Work Shop Tour 2014 “Subtletties of sales of tourist tours”, Kazakhstan Tourist Association, 2014.